Account and Data Deletion
5. Data Retention and Deletion
5.1 Retention Policy
We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law:
- Account information, including scan history and preferences, is deleted when you delete your account.
- Usage data and diagnostic logs are typically anonymized or deleted within 12 months.
- Payment and transaction records may be retained for longer periods as required by financial reporting and tax law.
5.2 Delete your Mana account
In the app:
- Open Mana and go to the Settings tab.
- Tap your profile card at the top.
- Scroll to Danger zone and tap Delete account.
- Confirm.
Without the app: Email privacy@manahealthapp.com from the address you use to sign in, with the subject "Delete my account". We will complete the deletion within 30 days.
What we delete: your account, name, email, health and diet preferences, scan history, reviews, experience reports, and device and notification records.
What we keep: purchase and subscription records, as required by tax law. Anonymized analytics and diagnostic logs, which are deleted within 12 months.
5.3 Revoking Consent
Where we rely on your consent as the legal basis for processing your Personal Data (e.g., marketing communications, optional features), you may withdraw that consent at any time by:
- Adjusting notification and communication preferences within the App (Settings > Notifications / Communication Preferences)
- Using the unsubscribe link in any marketing email we send
- Contacting us at privacy@checkwithmana.com
Withdrawing consent will not affect the lawfulness of processing that occurred before the withdrawal. Certain features that depend on that consent may become unavailable.
Mana can make mistakes. Always check the product label